SMS messaging privacy terms
By opting into SMS messages, you agree to the following terms for how we handle your data.
- Data collection: we collect your name, email address, and mobile number when you sign up for SMS updates, through the contact page on this site.
- Data usage: we use your data to schedule and confirm appointments, send reminders, offer support, and share service updates.
- Data security: we protect your data with secure storage measures meant to prevent unauthorized access.
- Data retention: we keep your information while you are subscribed. You may request deletion at any time.
- Message and data rates may apply. Your carrier may charge for texts, especially without an unlimited plan. Messages are recurring and frequency varies.
- Contact: reach Caleyo Wellness at (212) 547-9462 or [email protected] for HELP, or to STOP or CANCEL messages.
- Opt-out: text, email, or reply STOP or CANCEL to [email protected] or (212) 547-9462. You will receive a final SMS confirming the unsubscribe, and we remove your number within 24 hours. Reply HELP for assistance.
- Non-sharing: mobile opt-in and consent are not shared. We do not sell, rent, or disclose your mobile number or personal information for marketing.
How we protect your information
We prioritize the security of your personal data. We use:
- HIPAA-oriented safeguards for protected health information (PHI)
- Secure servers and encrypted databases
- Restricted access, so only authorized personnel handle sensitive information
- No transfer of consumer data to external organizations for their own purposes
- Regular security assessments
- Quarterly employee training
A note on transmission
No data transmission is completely secure. By using our services, you acknowledge that risk.
Your privacy rights and choices
You may access and update your personal information, request deletion where the law allows, opt out of marketing email or text messages, and restrict certain processing, such as limiting tracking cookies.
To use these rights, write to [email protected].
Third-party services and links
This site may link to payment processors, scheduling platforms, and analytics tools. We are not responsible for their privacy policies. Please review those terms separately. The contact form is provided by a third party and may display its own language.
Cookies and tracking
We use cookies to improve performance, understand traffic, and remember preferences, including your language choice. You can disable cookies in your browser. Some features may then work less well.
Changes to this policy
We may update this policy as services, law, or practices change. Updates are posted on this page with a revised effective date.
Questions: [email protected], (212) 547-9462, 120 East 56th Street, Suite 920, New York, NY 10022.
